Pollitos Detailing ("we," "our," or "us") respects your privacy. This policy explains how we collect, use, and protect your information when you visit pollitosdetailing.com or contact us.
Information We Collect
- Contact information you provide when booking: name, phone number, and location.
- Vehicle information you share when requesting a detail.
- Communications via WhatsApp, SMS, phone, or our website form.
How We Use Your Information
- To confirm and schedule your detail appointment.
- To follow up on your service and satisfaction.
- To send appointment reminders via text or WhatsApp (only if you opted in).
- To improve our services based on feedback.
We Do Not
- Sell or rent your personal information to third parties.
- Share your data with advertisers.
- Store payment information (all payments are processed in person or via trusted apps).
Third-Party Services
We use WhatsApp (Meta) for communication. Your use of WhatsApp is subject to Meta's own privacy policy. We use Google Maps embeds for location display.
Your Rights
You may request that we delete any personal information we hold about you. Contact us at (619) 305-8092 or via WhatsApp.
Contact
Questions about this policy? Reach us at (619) 305-8092 or WhatsApp.